In class exercise 03/12

1. customer reach
- Advertisement
- By reputation
- Service range

2. Customer communication method
- Web link
- Newsletters
- top research
- Tourist routes

3. Types of services
- Car rental(Hertz, Avis, Eutopcar, Ada)
- Theatre, Fnac
- Trains tickets(Eurostar, Eurolines, Sncf, Ratp)
- Restaurants
- Incentive groups
- Accomodations
- Flights

4. Special promotion capabilities
- Best rate deal online
- Loyalty program for business tarvellers
- Newsletters

5. Online booking conditions + fees
- cancellation policy
- delays
- special offer
- legal information
- accomodations
- responsability
- CNIC regulations

6. Affiliate programes(yes or no)
yes

7. Affiliate program, payment structure
- Master cards, Visa, Amex

8. Info for hoteliers
- Partners
- Special offer
- Testimonies
- Distributors